In an official statement issued on the evening of Monday, July 28, 2025, French telecom giant Orange confirmed that one of its information systems had been targeted by a cyberattack discovered on Friday, July 25. Despite initial concerns regarding data safety and service continuity, the company stated that the situation is under control, and no data breach has been detected so far.
Details of the Cyberattack on Orange
According to the company’s statement, the attack targeted a specific internal system, not the core infrastructure of its telecommunications services. While the overall impact was limited, the incident did cause partial disruptions to certain business and individual customer services, particularly within the French market.
Orange’s cybersecurity teams, working alongside its dedicated security division Orange Cyberdefense, immediately isolated the affected system to prevent the threat from spreading. Technical teams are actively working to restore all services by Wednesday morning, July 30.
Were Customer Data Affected?
A pressing concern was whether customers’ personal data had been compromised. In this regard, Orange assured that no data breach or leak of sensitive customer information—whether corporate or individual—was detected, setting this incident apart from previous attacks on other telecom companies such as Free Mobile.
Legal Action and Regulatory Communication
In addition to conducting an internal investigation, Orange filed an official complaint with French judicial authorities and also notified the National Commission on Informatics and Liberty (CNIL), in accordance with the EU General Data Protection Regulation (GDPR).
While the investigation is ongoing, Orange has declined to provide specific details about the source of the attack or the identity of those responsible, out of respect for the security of the ongoing inquiry.
Background: A Surge in Cyberattacks on the Telecom Sector
This incident comes amid a growing wave of cyberattacks targeting European telecommunications providers. Orange itself has previously faced attacks on its Romanian branch and Yoxo digital platform.
The increasing frequency of such attacks is concerning, as the telecommunications sector is a prime target for cybercriminals, given the sensitivity of the data it handles and its critical role in digital infrastructure.
In Conclusion
Do you use Orange services? Stay informed by following the company’s official updates and regularly reviewing the security settings on any devices linked to telecom services. No current evidence suggests that customer data was compromised, but vigilance is always recommended in the digital age.